How It Works

Simple to start. Powerful from day one.

From first call to first lead in your WhatsApp — here's exactly what happens.

Up and running in days, not weeks.

1

Book your free discovery call

We listen to how your business works, what tools you use, and what's falling through the cracks. No prep needed.

2

We send you a simple setup form

Takes about 15 minutes. Your services, your FAQs, your hours. We build everything from your answers.

3

We build everything for you

Knowledge base, WhatsApp connection, all integrations. You don't touch a thing.

4

One setup call, 45 minutes

We walk through it together, connect your tools live, run a test lead, and go live.

5

First lead lands in your WhatsApp

Billing starts on go-live. Not before.

Your first month doesn't start until you're live — no clock running while we set up.

What a day looks like on each tier.

Pick your tier to see what Steadmate handles for you.

07:30am

Daily WhatsApp summary arrives

Today's jobs, outstanding leads, any new reviews. Short enough to read before you leave the house.

08:50am

Facebook group opportunity spotted

Someone in your local area asks for a plumber recommendation. You get an instant alert with a ready-to-copy reply.

10:20am

Missed call converted

You're under a sink. A customer calls. Within seconds they get a WhatsApp from your business. You get the lead details.

12:45pm

Booking request confirmed

A customer requests Tuesday morning. Steadmate checks your calendar, proposes the slot, and sends it to you for a one-tap yes.

02:30pm

New Google review draft ready

A 5-star review came in. A reply is drafted in your tone, waiting for your SEND.

05:15pm

Post-job review request sent

Job marked complete. Customer automatically receives a polite WhatsApp asking for a Google review.

We only send messages that matter.

No noise. No empty updates. Just the things that need your attention.

Immediate

Urgent leads, missed calls, negative reviews. These reach you right away, day or night.

Reply when ready

Booking requests, draft review responses, invoice confirmations. Flagged for your attention — no pressure to act instantly.

End of day

Payments received, completed confirmations, low-priority updates. Batched so they don't interrupt your day.

We don't just set it up and leave.

Daily health checks

We monitor every connection, every integration, every automation. If something stops working, we usually fix it before you notice.

Proactive fixes

OAuth tokens refresh automatically. Broken webhooks are caught and repaired. You never troubleshoot a tool you didn't set up.

Fast, personal support

WhatsApp is your support channel. You always speak to someone who knows your account. Same-day for anything urgent.

If something goes wrong — and occasionally things do — you'll hear from us before you notice. We'll tell you what happened, what we did, and what's in place to prevent it. For live status visit steadmate.co.uk/status

Ready to see it in action?

Book a free 30-minute call. We'll walk through exactly what Steadmate would look like for your business — no pitch, no pressure.

Free 30 minute call · No pitch · No pressure